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Return, Exchange & Refund Policy

RETURN & EXCHANGE:

  • Our policy lasts 7 days. If 7 days have gone by since your delivery, unfortunately, we can’t accept any returns/exchanges.

  • Products under “Clearance Sales” are not eligible for return.

  • "Custom-printed" t-shirts are not eligible for either return or refund.

  • Return/exchange can be processed only for size-related concerns and Fabricatr! owned products.

  • To be eligible for a return/exchange, your item must be unused (unworn and unwashed) and in the same condition that you received it. It must also be in the original packaging and tags intact.

  • Customers may request a return/exchange for an order only once.

  • Return/exchange orders are to be requested through email at care.fabricatrbrands@gmail.com specifying with appropriate reason/photo proof with a valid invoice.

  • As we do not have a reverse pickup facility yet, please make sure your courier costs do not exceed the amount stipulated for speed-post. We recommend using ‘Speed Post’ as your courier service. Speed Post is a Government of India-owned entity and has the most widely distributed postal network in India. Please try to avoid any privately owned cheap couriers at any cost.

  • Once the return/exchange item is dispatched share the tracking slip at care.fabricatrbrands@gmail.com

  • Without tracking slips return/exchange orders will not be entertained, also we’ll not be responsible for any refund or exchange claims.

  • The item to be exchanged will be dispatched once we receive the return order & it is checked for Quality Inspection.

  • We update our customers via email once we initiate the refund procedure.

REFUNDS:

  • Post the return your refund (including return courier charges) will be initiated within 48 hours after the product has been delivered to us and passed through quality inspection. 

  • Refund for Debit card/Credit Card, UPI and Netbanking orders will be processed within 7-10 working days

  • For Cash On Delivery (COD) orders, a refund can be processed through UPI or NEFT to the bank account given by you within 7-10 working days.

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